Need help on Open Collective?
Having trouble with something on Open Collective? First, search this documentation! Then, search Open Collective’s documentation.1
How to contact Open Collective support
If the issue is clearly a “bug” or something to do with their app, or if you need help accessing your account, please reach out to the Open Collective at support@opencollective.com.2
We are also happy to help
For all other issues, or if you are unsure, don’t hesitate to contact us!
Footnotes
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A note on terminology: capitalized words on these pages, such as “Collective,” “Project,” “Event,” “Goal,” or “Tier,” refer to the Open Collective nomenclature. At the same time, we will still refer to our fiscally sponsored projects as lowercase “projects” or “your project.” ↩
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If you struggle with their team in any way (which we do not anticipate, but things happen!) let us know. ↩